Services

Plan it. Connect it. Keep it running.

Five service concepts organize the work from the first conversation to an ongoing relationship. SwitchBack Networks is in prelaunch; availability and deliverables will be agreed before any engagement.

Business wireless

Plans, lines and mobile connectivity coordinated with care.

A structured review of how employees communicate, travel and use data, then a proposal that compares available options. Carrier orders and activation can proceed only through appropriately authorized parties and confirmed processes.

Typical scope to discuss:

  • Number of lines and expected data use.
  • New lines or transferring existing ones.
  • Hotspot and field-connectivity needs.
  • Current provider and known coverage frustrations.
  • Device purchase included or lines only.
  • Proposed options, assumptions and open questions.

Phones and tablets

Hardware chosen for the work, not just the catalog photo.

Help businesses select smartphones, tablets and accessories—new or through the Certified Pre-Owned program—based on role, quantity, accessories and whether a wireless plan belongs in the same quote.

Typical scope to discuss:

  • Manufacturer and model preferences
  • new or Certified Pre-Owned
  • storage and quantity
  • accessories
  • whether a wireless plan is needed.

Business internet

Connectivity sized to the location and the work it supports.

The intended internet review looks at service location, current performance, user count and the applications that depend on the connection, then identifies options to discuss. Availability is always confirmed before anyone commits.

Typical scope to discuss:

  • Service location and business type
  • current provider and speed
  • desired reliability
  • number of users
  • installation timeframe.

Networking equipment

Routers, access points and switches that follow the floor plan.

The intended networking conversation covers what is already in place, what needs to be added and whether installation assistance is part of the engagement. Hardware warranty and on-site work must be agreed separately.

Typical scope to discuss:

  • Routers, access points and switches
  • number of devices and locations
  • current setup
  • installation assistance
  • growth considerations.

Technology consulting

Ongoing advice after the first order is placed.

The intended consulting stage covers device lifecycle planning, account reviews and recommendations as the business grows. Monitoring, response hours and vendor responsibilities must be defined in the engagement—not assumed.

Typical scope to discuss:

  • Account and expense reviews
  • device refresh planning
  • adds and changes
  • escalation coordination
  • future technology recommendations.

No 24/7 response or managed-service availability is promised by this website.

Clear scope beats hidden assumptions.

Carrier availability, plan eligibility and activation timing are controlled by the relevant provider. Hardware warranty, installation, electrical work, security configuration and support responsibilities must be agreed separately. No purchase, activation or binding service commitment is made through this website.

Explore the process